Australia and New Zealand’s #1 Independent Experts in ERP, Enterprise Software and Process Improvement.
SMC’s CEO and Founder – Jamon Johnston – worked for eleven years with global consulting organisations Andersen and then Deloitte Consulting, where he was a Director providing strategic advice and delivering large scale ERP implementations. Jamon realised the market was in desperate need of a truly 100% independent consulting firm that provided ‘Big Consulting’ type services at better value with a more specialised focus. In 2006, SMC was formed to address a serious problem affecting all industries – biased advice, vendors taking advantage of inexperienced organisations and far too many failed projects.
SMC’s purpose is to ensure your ERP or digital transformation is a success and reduce the enterprise software industry’s unacceptably high failure rates, project by project.
The SMC team has successfully delivered 450+ business process and systems improvement projects and love working with clients to:
- Conduct strategic reviews to align stakeholders and develop a clear roadmap for an ERP or digital optimisation journey
- Rapidly map, analyse and improve business processes
- Define business requirements for new systems using our extensive database
- Select the best enterprise software for our client’s needs, applying deep knowledge of the Australia and New Zealand technology market and broad industry experience
- Develop compelling business cases for change
- Set projects up for success through our unique implementation planning and readiness offering to minimise risks
- Lead and manage implementations of new ERP and enterprise solutions
- Help clients accept new systems and ways of working to achieve high levels of productivity through pragmatic organisational change management
- Independently review projects and recommend remediation activities
- Conduct post implementation reviews to assess degree of success and ROI
What is the best ERP solution for your business?
Download our Cloud ERP Vendor Guide for Australia which provides an overall introduction to the top Enterprise Software Vendors for your Industry category and business size, to help you narrow down the shortlist of Vendors that have a track record in Australia and local capability for implementation and support.
Our People and Our Knowledge
100% Independent Consultants in your corner throughout.
Outstanding capability made up of deeply experienced resources from Big 4 consulting firms and software vendors that will inspire trust and deliver the outcomes you expect from your initiative.
Modern Approach and IP
Our ‘Better Way’ methodology and intellectual property ensures success.
Our robust end-to-end approach for the modern cloud world is proven to work and ensures things are done right the first time with risks minimised every step of the way.
Unique Cloud Platform
Software Evaluation and Process Improvement Platforms.
Super-efficient for defining your future state based on modern enterprise platforms and ensuring the best solution is selected to support how you want to operate, not how you are operating today.
Flexible engagement model providing the best resources at each stage of your improvement journey
We can lead your project end-to-end with consultants on site or provide guidance and support virtually.