Providing expertise in Software Solutions for the Australian Care Industry.
With rapid industry changes and increasing pressure on finances, Care providers must optimise business processes, systems and information to achieve their goals.
Aged, Disability, Community and Health Care Providers are all looking for new, modern, integrated enterprise software solutions and platforms to digitise their organisations and deliver improvements around: Clients, Stakeholders, Facilities and Assets, Human Resources, Workforce Management, and Corporate Services including Finance, Purchasing and Payroll.
The benefits attainable, if done right and with the right independent external assistance, include: Integrated Client Management, Improved Care Quality, Better Outcomes, Improved Productivity, Maximised Funding, Reduced Compliance Risks, Back-office Efficiencies, and Achievement of Strategic Growth Plans.
If you want to fast-track one the most challenging but important parts of your improvement journey – defining your critical business requirements – Our Business Requirements for Care Services have been built up and refined over dozens of projects with Australian care providers and are a great way to save time and effort. Check-out out a sample here
We have a large team with a proven track record of 250+ successful projects, including ex-Big 4 consultants and ex-ERP vendors.
There are hundreds of decisions required during an ERP project and you need to be comfortable making and executing them - We ensure you do things right the first time.
We don't sell enterprise solutions or take commissions, independence is our number one company value so we are never conflicted.
If parties involved are making money as a result of your decisions, they are biased. We reduce risks and save you money.
We ensure the right solution and partner are selected for how you want to operate, rather than how you are operating today.
We use a proven approach and tools for rapid development of future state processes, and requirements based on our knowledge of modern enterprise platforms.
We can lead or guide you through every phase to go-live with our specialty services and resources. Our involvement depends on your internal capabilities and capacity, and budget.
We provide the best resources for each phase of your journey from inception to go-live.
We provided one of Australia’s largest providers of residential aged care services with expert advice and consulting for their successful digital transformation..
We assisted one of Australia’s largest healthcare providers providers improve processes and select and implement new ERP, HR and Payroll systems
We helped WA’s largest NFP disability service provider select select and implement new enterprise systems to support Client Mgt., Rostering, Billing, Finance, HR and Payroll.
Discover the software solutions best suited to your Care Organisation.
Our recommendations are 100% independent, with no influence by vendors, so we can offer you advice on the solution that will best suit your individual needs.
Silver Chain is a care organisation delivering community health and care services across Australia. Silver Chain is one of the largest healthcare providers in Australia, with 3,500 staff and helping 40,000 people annually. Has been serving Australians for over 110 years in WA and 120 years as RDNS in SA
Silver Chain needed our help to select new ERP & HR/Payroll systems, including process mapping, business requirements prioritisation and business case.
We also provided project governance, project management and consulting assistance for the implementation phase, which was delivered successfully.
Major business change program with highly successful Microsoft Dynamics implementation including complex integrations
What Our Care Service Clients Say
“Japara engaged Solution Minds Consulting for our enterprise technology enabled business transformation program. SMC guided us through a BPI, requirements gathering and ERP / Resident Management Selection project, which was delivered successfully. I recommend SMC to any care organisation that needs expert advice and independent consulting around the set-up and delivery of their enterprise software project.”
Jeff Carson | CIO and Program Director | Japara
“SMC were engaged as independent experts to help us select the best enterprise software and partners. We were impressed with the quality, relevant experience and knowledge. SMC negotiated a great deal for Silver Chain. I strongly recommend SMC to any organisation selecting new enterprise software.”
Michael Bowd | CFO and Project Sponsor | Silver Chain Nursing