Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ
Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ 1800 762 269


Care Services ERP Software

Software Solutions for the Care Industry

Providing expertise in Software Solutions for the Australian Care Industry.

With rapid industry changes and increasing pressure on finances, Care providers must optimise business processes, systems and information to achieve their goals.

Aged, Disability, Community and Health Care Providers are all looking for new, modern, integrated enterprise software solutions and platforms to digitise their organisations and deliver improvements around: Clients, Stakeholders, Facilities and Assets, Human Resources, Workforce Management, and Corporate Services including Finance, Purchasing and Payroll.

The benefits attainable, if done right and with the right independent external assistance, include: Integrated Client Management, Improved Care Quality, Better Outcomes, Improved Productivity, Maximised Funding, Reduced Compliance Risks, Back-office Efficiencies, and Achievement of Strategic Growth Plans.

If you want to fast-track one the most challenging but important parts of your improvement journey – defining your critical business requirements – Our  Business Requirements for Care Services have been built up and refined over dozens of projects with Australian care providers and are a great way to save time and effort. Check-out out a sample here

Why do companies choose Solution Minds Consulting?

Extensive ERP and Digital Transformation Experience & Research

We have a large team with a proven track record of 300+ successful projects, and digital transformation projects, including ex-Big 4 consultants and ERP vendors.

We ensure you make the right decisions throughout the journey.

Flexible Engagement Options & Collaborative Approach

We can lead or guide you through every phase to go-live. Our involvement depends on your internal capabilities, capacity and budget.

Our ways of working, strong values and commitment to quality will ensure a positive project experience for all involved.

Proven Methodology

Our Better Way Transformation Methodology is mature and comprehensive. It provides surety that the project stays on track, with reduced risk and a clear path to success through leveraging our IP.

We have been delivering remote projects for 10+ years.



Unique Tools For Improving Processes & Systems For The Modern World

Blueworks Business Process Mgt. Platform for Rapid Future State development, based on knowledge of modern enterprise platforms and SMC's Process Library.

The best solution will be selected for how you want to operate.



100% Independent Consultants Since 2006

We don't sell software platforms or solutions, or take commissions, independence is our number one company value, so we are never conflicted.

We are always client-side, you can trust us to deliver.

Client Experience

We provided one of Australia’s largest providers of residential aged care services with expert advice and consulting for their successful digital transformation..

Client Experience

We assisted one of Australia’s largest healthcare providers providers improve processes and select and implement new ERP, HR and Payroll systems

Client Experience

We helped WA’s largest NFP disability service provider select select and implement new enterprise systems to support Client Mgt., Rostering, Billing, Finance, HR and Payroll.

Discover the software solutions best suited to your Care Organisation.

Our recommendations are 100% independent, with no influence by vendors, so we can offer you advice on the solution that will best suit your individual needs.

Our Care Service & Healthcare Clients

  • Anglicare

  • Bethanie

  • Japara

  • Inviro

  • St John

  • Ach Group

  • Chorus

  • Avivo

  • Silverchain

  • Community First

  • Activ

  • PHCS

  • Intelife

Case Study – Silver Chain Silverchain logo

Silver Chain is a care organisation delivering community health and care services across Australia. Silver Chain is one of the largest healthcare providers in Australia, with 3,500 staff and helping 40,000 people annually. Has been serving Australians for over 110 years in WA and 120 years as RDNS in SA

The Issue

Silver Chain needed our help to select new ERP & HR/Payroll systems, including process mapping, business requirements prioritisation and business case.

Our Solution

We also provided project governance, project management and consulting assistance for the implementation phase, which was delivered successfully.

The Outcome

Major business change program with highly successful Microsoft Dynamics implementation including complex integrations

What Our Care Service Clients Say

“Japara engaged Solution Minds Consulting for our enterprise technology enabled business transformation program. SMC guided us through a BPI, requirements gathering and ERP / Resident Management Selection project, which was delivered successfully. I recommend SMC to any care organisation that needs expert advice and independent consulting around the set-up and delivery of their enterprise software project.”

Jeff Carson | CIO and Program Director | Japara

“SMC were engaged as independent experts to help us select the best enterprise software and partners. We were impressed with the quality, relevant experience and knowledge. SMC negotiated a great deal for Silver Chain. I strongly recommend SMC to any organisation selecting new enterprise software.”

Michael Bowd | CFO and Project Sponsor | Silver Chain Nursing

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