Providing proven expertise supporting Public Sector Enterprise Solutions.
Public sector ERP has reached a critical turning point. At the same time ERP solutions are showing their age, many public sector leaders, employees, and constituents are asking for improved customer experiences, increased efficiency, and greater transparency. IT leaders are often under pressure to shift attention and dollars to new and emerging technologies—including real-time and predictive analytics, mobility, digital, and cloud—that promise to transform the way government fulfills its mission.
Public sector faces other challenges when it comes to implementing ERP solutions. On top of budget restrictions and increased service-level demands, many public sector agencies require highly specialized functionality and controls.
We partnered with the Parliament of Victoria (PoV) to map and analyse Finance, Purchasing, Projects, HR and Payroll processes, and determine critical business requirements for a new ERP system.
We aided WA’s peak industry body, to process map and analyse the core business functions, select a CRM system and developed a quantifiable business case
Discover the software solutions best suited to your Public Service requirements.
Our recommendations are 100% independent, with no influence by vendors, so we can offer you advice on the solution that will best suit your individual needs.
The Parliament of Victoria (PoV) is a bicameral legislature with representatives elected to the Legislative Council (the Upper House) or the Legislative Assembly (the Lower House). The Assembly has 88 members and the Council has 40 members. The PoV provides various administrative and research support services.
Engaged SMC to map and analyse Finance, Purchasing, Projects, HR and Payroll processes.
SMC determined critical business requirements for a new ERP system.
Process Improvement and Requirements for Victorian Government organisation.