Services

Software Solutions for the Services Industry

Providing enterprise software support to the Speciality Services Industry.

ERP provides rich functionality for all key service delivery processes such as service delivery, staffing, client billing, contact management, service notification, revenue recognition and profitability analysis. Get up-to-date demand forecasts via ERP’s reporting capabilities while increasing profits and creating additional client value by servicing your clients more effectively.

SMC have worked with a variety of Speciality Services companies across numerous service segments to deliver Enterprise Software Solution guidance.

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Client Experience

We led and managed the end-to-end ERP project, including BPM&I, Selection, PAS and Implementation for WA’s Real Estate Institute.

Client Experience

We were engaged as Independent ERP Experts to assist with their internal systems evaluation process for a Global Aerospace & Defence company.

Client Experience

We assisted Australia’s Largest refrigerated transport company conduct a major business change program involving Microsoft Dynamics AX and CRM implementation including complex integrations.

Discover the software solutions best suited to your Services company.

Our recommendations are 100% independent, with no influence by vendors, so we can offer you advice on the solution that will best suit your individual needs.

Find Your Solution

Case Study – Programmed

Previously ASX listed provider of facilities management, property services and manpower with annual revenue of $2.7B.

The Issue

Programmed required consultancy services to modernise, standardise and improve its processes and companies systems.

Our Solution

SMC provided consulting services for a large business transformation program, including strategic guidance, process improvement, requirements definition, selection, governance and project management.

The Outcome

Track record of successful project delivery for a large enterprise with long term contracts and focus on project delivery. We are a long-term partner for Programmed, delivering over 10 projects