Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ
Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ 1800 762 269


Business Process Improvement

Define your future state with automated and streamlined business processes

Ensure success for your ERP project or digital transformation with sufficient focus on your business process management.

Want to take the opportunity to improve your operational and support processes as part of your change initiative, rather than investing in new technology that simply runs old processes slightly faster?

Your people know their current ways of working and pain points well, so this is always the place to start. Business process mapping highlights inefficiencies and improvement opportunities and gets your organisation thinking about the way it wants to operate.

We’ll facilitate workshops and bring your processes to life, documenting them according to industry standards (i.e. BPMN 2.0) in a highly efficient way, using a cloud business process management platform for analysis and improvement.

We develop ‘could-be’ future state processes, using ideas from your people and our knowledge of modern enterprise software platforms. Bear in mind you haven’t selected which platform is preferred yet, so you need to remain open to accepting best practices that are baked into modern systems, except where you have real competitive advantages or differentiators.

The reasons why organisations skip this vitally important process mapping and analysis step are:

  • A perceived lack of time; Internal resources lack relevant experience; 
  • Limited understanding of how important this phase is to a transformation;
  • Believing that ERP/Enterprise Software ‘best practices’ will solve all their company’s issues (hint – it won’t!).

Why do companies choose Solution Minds Consulting?

Extensive ERP and Digital Transformation Experience & Research

We have a large team with a proven track record of 250+ successful projects, including ex-Big 4 consultants and ex-ERP vendors.

There are hundreds of decisions required during an ERP project and you need to be comfortable making and executing them - We ensure you do things right the first time.

100% Independent Advisors & Consultants

We don't sell enterprise solutions or take commissions, independence is our number one company value so we are never conflicted.

If parties involved are making money as a result of your decisions, they are biased. We reduce risks and save you money.

Unique Way of Improving Processes and Systems for the Modern Cloud World

We ensure the right solution and partner are selected for how you want to operate, rather than how you are operating today.

We use a proven approach and tools for rapid development of future state processes, and requirements based on our knowledge of modern enterprise platforms.


Flexible and Cost-Effective Engagement Options

We can lead or guide you through every phase to go-live with our specialty services and resources. Our involvement depends on your internal capabilities and capacity, and budget.

We provide the best resources for each phase of your journey from inception to go-live.

Benefits of your Business Process Improvement Project

  • Your people will have an end-to-end view of processes, rather than a siloed functional view
  • Corporate knowledge captured in a cloud Business Process Management tool (Blueworks)
  • Pain points (e.g. workarounds, bottlenecks, manual handling) identified
  • Improvement opportunities and quick wins determined
  • Critical business requirements defined (leveraging our ERP Requirements Database)
  • Processes mapped, analysed and improved – ‘could-be’ future state processes developed, using ideas from your stakeholders, our knowledge of modern ERP platforms and what others in your industry are doing well – to help you choose a system that supports how you would like to operate rather than how you are operating today
  • Framework in place for on-going continuous improvement
  • Qualitative and quantitative benefits understood for the business case for change
  • Stakeholders feel engaged and excited about the improvements
  • Executives aligned and willing to proceed

Delivering value through a range of flexible engagement options.

Guided by Solution Minds Consulting

Does your team need some guidance and assistance with your selection and implementation project? We offer guided engagements which are aimed at organisations that want some assistance from world class ERP/ Enterprise Software experts, but don’t need a team of consultants on site.

Key Benefits of Guided Solution

  • Reduce costs with our proven methodology, full array of Toolkits and IP
  • Unlimited access to our team of subject matter experts on the phone or virtually through Zoom.

Solution Minds Consulting to lead

Do you want expert advisors and consultants to lead your project and deliver exceptional outcomes? You can trust our team to have the knowledge, skills and tools to deliver on your project.

Key Benefits of SMC Lead Solution

  • Level of engagement depends on your capabilities, capacity, budget and risk appetite.
  • Our approach is tailored to your specific needs, leveraging our proven methodologies and best practice IP.

Related Services

ERP and Digital Systems Roadmap

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100% Independent Software Selection

We need to find the best ERP or enterprise software and implementation partner for our unique requirements.

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Implementation Planning & Readiness

We need to set up our project for success by planning, scoping and preparing the right way.

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What Our Clients Say

"I highly recommend Solution Minds Consulting as they bring a very specific skill.”

Errol Barr | Commercial Manager | Eagle Downs Coal

" Very Professional and always went the extra mile.”

Junior Soliano | Project Director | Neptune

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