Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ
Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ 1800 762 269


Change Management

Ensure that your users are ready, willing and able to adopt your new systems, processes and ways of working

Organisational Change Management is critical for ERP and Digital Transformation Project Success

Often ERP and Enterprise software implementation projects spend time and resources ensuring that the right technology is selected, designed and configured correctly, but do not focus enough on ensuring that their organisation is ready to adopt it. Effective Organisational Change Management (OCM) is critical to project success, embedding the change and ensuring speed to adoption of new technology, systems, processes and ways of working.

At SMC our experienced Change Managers will support the effective transition of your staff to the new way of working associated with your new ERP or Enterprise Software Solution. Key activities are targeted at:

  • Creating an environment where change can occur, that has a sense of urgency and a sound case for change, and enables authentic and open communication
  • Engaging and enabling the whole organisation, by ensuring everyone is committed to the change and that appropriate learning and training is provided at appropriate times throughout implementation and post go-live
  • Implementing and sustaining transformation, celebrating success
  • Ensuring feedback through reporting and introducing the ability to measure change and business readiness

From assessing the environment to analysing and planning the implementation, SMC Change Managers are guided by SMC’s Organisational Change Management Delivery Framework which outlines the activities that will deliver and embed change. We work with you to ensure appropriate staff are engaged in the project and are empowered to make the decisions that will result in a fit for purpose implementation.

SMC Change Managers work closely with our project managers to ensure that all OCM activities are integrated into the overall project implementation plan and are managed concurrently with project delivery.

Why do companies choose SMC?

100% independent advisors and consultants since 2006 and clear market leader.

Deep capabilities and large team of ex big 4 global consultants and ERP vendors with extensive track record of success (400+ transformations).

Why SMC Icon

Proven digital transformation model that takes a holistic, business focused approach to minimise risks.

Best practice business process and requirements library + unique evaluation platform for selecting the right enterprise solutions – saving time and frustration.

Flexible engagement options and packages that offer significant ROI – you don’t pay us if we don’t provide value.

Benefits of engaging SMC to help deliver your Systems Implementation:

  • ERP project or Digital Transformation success – on time and on budget
  • High levels of user acceptance and productivity
  • Expected benefits realised sooner (eg, automated and efficient business processes, unlock your data to power growth)
  • Digital optimisation, delivered
  • Transition from project-mode to on-going support-mode, which should include a level of self-sustainability with the new system
  • Minimal disruption to the business during the project and after go-live

Delivering value through a range of flexible engagement options.

Guided by SMC

Does your team need some guidance and assistance with your selection and implementation project? We offer guided engagements which are aimed at organisations that want some assistance from world class ERP/ Enterprise Software experts, but don’t need a team of consultants on site.

Key Benefits of Guided Solution

  • Reduce costs with our proven methodology, full array of Toolkits and IP
  • Unlimited access to our team of subject matter experts on the phone or virtually through Zoom.

SMC to lead

Do you want expert advisors and consultants to lead your project and deliver exceptional outcomes? You can trust our team to have the knowledge, skills and tools to deliver on your project.

Key Benefits of SMC Lead Solution

  • Level of engagement depends on your capabilities, capacity, budget and risk appetite.
  • Our approach is tailored to your specific needs, leveraging our proven methodologies and best practice IP.

Related Services

100% Independent Software Selection

We need to find the best ERP or enterprise software and implementation partner for our unique requirements.

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Implementation Planning and Readiness

We need to set up our project for success by planning, scoping and preparing the right way.

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Project Staffing Solutions

We want to manage the implementation ourselves but need some trusted and experienced contractors for our team.

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What Our Clients Say

"Having executive change support and direction enabled us to see our ERP project as transformational rather than technical. I would highly recommend the People Transformation and Change team at SMC to assist with maximising your return on investment.”

  Chief Operating Officer | Transport and Logistics

" SMC used their extensive market knowledge to get us the best commercial deal possible. Having SMC involved can only result in a win for any business.”

Sonia Chadburn | CFO | NAK HAIR

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