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Speak to an AU or NZ Consultant Call Solution Minds1800 SMC ANZ 1800 762 269

 

CRM Software

100% Independent Advice on CRM for your Business

Many successful businesses rely on a CRM software to attribute to their growth.

CRM or Customer Relationship Management software is at the heart of any business. Using the data that CRM software provides your business, you are able to create a 360 degree overview of your prospects and customers in order to communicate personalized marketing messages that deliver a high ROI.

What is a CRM?

A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication.

Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.

View our list of CRM vendors we can provide 100% Independent advice on.

Why have a CRM System?

  • Keep customer contact details up to date, track every customer interaction, and manage customer accounts.
  • Improve customer relationships and define Customer Lifetime Value (CLV).
  • Cloud-based CRM’s allow everyone in the business to update and access customer information on any connected devices.
  • Get more out of your sales, marketing, customer service, supply-chain and HR teams with a centralised system.
  • Increased productivity and sales forecasting.
  • Instant messaging, email tracking and file sharing.
  • Reliable reporting.

Enterprise and Mid Marker CRM Solutions:

SAP S/4 HANA logo
salesforce logo
SugarCRM
Pega logo
bpm online logo
CRM Next logo

CRM Systems for Small Businesses:

Zoho logo
HubSpot logo

Discover which CRM software would best suit your organisation requirements.

Complete our simple online questionnaire to find out what CRM system would best assist your business. Our recommendations are 100% independent, with no influence by vendors, so we can offer you advice on the solution that will best suit your individual needs.

 

The SMC Difference

 

Extensive ERP and Digital Transformation Experience & Research

We have a large team with a proven track record of 300+ successful projects, and digital transformation projects, including ex-Big 4 consultants and ERP vendors.

We ensure you make the right decisions throughout the journey.

Flexible Engagement Options & Collaborative Approach

We can lead or guide you through every phase to go-live. Our involvement depends on your internal capabilities, capacity and budget.

Our ways of working, strong values and commitment to quality will ensure a positive project experience for all involved.

Proven Methodology

Our Better Way Transformation Methodology is mature and comprehensive. It provides surety that the project stays on track, with reduced risk and a clear path to success through leveraging our IP.

We have been delivering remote projects for 10+ years.

Unique Tools For Improving Processes & Systems For The Modern World

Blueworks Business Process Mgt. Platform for Rapid Future State development, based on knowledge of modern enterprise platforms and SMC's Process Library.

The best solution will be selected for how you want to operate.

100% Independent Consultants Since 2006

We don't sell software platforms or solutions, or take commissions, independence is our number one company value, so we are never conflicted.

We are always client-side, you can trust us to deliver.

What Our Clients Say

"I highly recommend Solution Minds Consulting as they bring a very specific skill.”

Errol Barr | Commercial Manager | Eagle Downs Coal

" Very Professional and always went the extra mile.”

Junior Soliano | Project Director | Neptune

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