A digital transformation agency will help with the integration of digital technology and modern enterprise solutions into all areas of a business, fundamentally changing how the business operates and delivers value to their customers.
What digital transformation means specifically for your business differs depending on the technological trends, industry and unique attributes of your organisation.
Not sure how advancements in enterprise solutions can help your business transform? Having difficulty explaining what this means to the executives at your organisation? Having trouble aligning your understanding of what a CRM, ERP or other enterprise grade solution is with the expectations of your peers? We can help.
We deal with modern enterprise grade solutions and have experienced how advancements in technology, such as machine learning, automation, mobility, robots and the internet of things are being utilised by the latest systems in a range of different industries. As such we have helped clients understand these trends and visualise what a modern enterprise solution lead digital transformation could mean for them.
Our solution and digital education service highlights the key trends impacting your industry and how you and why you should leverage them to transform the way you do business.
The outcomes you can expect by engaging SMC to help with Enterprise software and digital education are:
- A clear understanding of the key technological trends impacting your industry group
- Alignment across the executive on what a specific enterprise software solution means for your business (eg, What does CRM, ERP, HCM or an integrated system mean for you?)
- An understanding of how others have utilised such technology within your industry and how it has benefited them
- An understanding of what the key solutions are within your industry
As part of a CRM Strategy Project – the Bethanie executive team lacked a common understanding of what CRM is, who the leading CRM vendors are servicing the care industry, and the benefits they could realise in order to define priorities and scope boundaries for the project.
Prepared an education pack specific to their organisation and industry and presented it in an interactive workshop environment.
Increased the level of knowledge of the Executive team and aligned thinking around priorities and scope for the program of work.