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Vendor Insights

CRMnext

About CRMnext

CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation.

It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital onboarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.

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Functionality/Modules

  • Analytics
  • Collaboration
  • Cross-sell
  • Integration
  • Marketing
  • Process Management
  • Sales
  • Service
  • Social

Industry Focus

  • Automobile
  • Corporate Banking
  • Financial Services
  • Insurance
  • Media
  • Pharma
  • Retail Banking
  • Retail-FMCG
  • Securities and AMC

Implementers (Aus/NZ)

These are some of the implementers we have assessed and can help you shortlist.

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