Vendor Insights
Microsoft Dynamics CRM
About Microsoft Dynamics CRM
A customer relationship management (CRM) system typically focuses on automating and streamlining your sales, marketing, field service, and customer service processes. Having the right CRM system will be beneficial for both your staff and customers.

Functionality/Modules
- Commerce
- Marketing
- Sales
- Service
Industry Focus
- Aged Care
- Community Care
- Construction
- Disability Services
- Distribution
- Engineering (EPCM)
- Financial and Professional Services
- Manufacturing (simple)
- Manufacturing (complex)
- Mining & Resources
- Retail
- Transport/Frieght
Implementers (Aus/NZ)
These are some of the implementers we have assessed and can help you shortlist.
- ASG
- Barhead
- Datacom
- Dialog
- Dynamic Business IT Solutions
- DXC Eclipse
- DXC Technology
- Empired
- Illuminance Solutions
- Insight
- KPMG
- Metisc
- Microsoft Consulting Services
- NEC
- OST
- Power Objects
- Professional Advantage
- PWC
- Satalyst
- Veritec
- Mexia

What is the best ERP solution for your business?
Download our Cloud ERP Vendor Guide for Australia which provides an overall introduction to the top Enterprise Software Vendors for your Industry category and business size, to help you narrow down the shortlist of Vendors that have a track record in Australia and local capability for implementation and support.