ERP Expert Witness

Expert advice relating to ERP lawsuits from professionals that are 100% independent.

If you are a lawyer or organisation preparing for trial, SMC’s independent team of experts can help. We are called upon to investigate the feasibility of litigation, provide ERP software expert witness testimony, and build background reporting for ERP lawsuits. A discovery call will quickly determine if we can add value to your matter.

SMC offers 100% independent ERP expert service professionals and has led hundreds of organisations through the full life cycle of enterprise software projects. We have hands-on, practical experience with most of the leading software vendors (eg SAP, Oracle, Microsoft, Infor, etc,). Our team is made up of ex-Global consulting Partners, ERP Vendor Executives, ERP Change Managers, and Data experts who are widely respected in the enterprise software-enabled digital transformation industry in Australia and New Zealand. We can rapidly work out where things have gone wrong.

SMC is not tied to any software vendor or aligned with any law firm, allowing us to tackle all types of cases. We work for both plaintiffs and defendants, providing reports, depositions, and testimonies. Our differentiator is using a team-based approach to provide resources beyond just the expert testifying, which is cost-effective for our clients.

The digital transformation issues that we can analyse include:

Misrepresentations made during the sales cycle compared to the reality of the implementation (eg software capability gaps in vendor ‘best practices’)
Statement of work disputes and breach of contracts
Unclear responsibilities for client vs vendor roles
Poor project management
Organisational change management and user adoption problems
Software customisation issues
Unrealised benefits
Benefits attainable if a different vendor was selected
Operational loss due to excessive disruption
ERP failure